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Brand 7 min read

White papers aren't dead. But the old B2B content model is.

20-page PDFs hidden behind forms and then automatically handed over to Sales as leads. The white paper isn't the problem. The problem is the assumption that every download signals interest and every topic needs to become a PDF.

For years, the white paper was the status symbol of B2B content marketing: substantial, professionally designed, and placed behind a lead gate. But the claim that nobody wants to read white papers anymore isn't supported by the data. In Demand Gen Report's 2023 Content Preferences Survey, 61% of surveyed B2B buyers named white papers as a valuable format in the early stages of the buying process. Gated content is still being consumed, too.

So the critical question isn't: White paper or no white paper? It's: Is the content valuable and specific enough to justify a long-form format and potentially even asking someone for their personal information?

The white paper autopsy

What no longer works about the traditional model

Download ≠ read ≠ buying intent ≠ sales-ready lead

The traditional white paper model quickly reads too much into a single action: Someone enters their email address and downloads a document. The CRM turns that person into a lead. Marketing reports a conversion. Sales gets a new contact.

What do we actually know? Someone wanted the document.

We don't know whether they read the whole thing. We don't know whether there's an active project. We don't know whether there's budget. And we certainly don't know whether they want to talk to Sales.

A gate can make sense. But a download alone isn't proof of buying intent.

What works instead: Match the format to the job

Reach and trust

Thought leadership articles (blog / LinkedIn)

Short or in-depth, but built around a concrete point of view. Publicly accessible, indexable, and shareable. Thought leadership can make expertise visible before a prospect is ready to provide personal information or speak with Sales.

The primary advantage over a gated PDF is distribution: A public article can be discovered through search, social media, newsletters, and links. A PDF behind a form has more limited options.

Evaluation and proof

Case studies with real numbers

Real customers, measurable results, and specific challenges. Especially when a buying center needs to compare multiple vendors, case studies provide something abstract thought leadership can't: evidence of real-world application.

In the 2023 Content Preferences Survey, case studies were rated as particularly effective during the middle and later stages of the buying process.

33% of respondents rank case studies among the three content formats with the highest ROI (Demand Gen Report 2023)
Explanation and personality

Video

Video can demonstrate products, explain complex processes, and make the people behind a company visible. For product demos, expert interviews, and short explainers in particular, it can make more sense than another ten pages of copy.

Again, the format alone isn't what matters. A four-minute video without a clear point isn't automatically better than a good article. The format has to fit the job.

Interaction and qualification

Interactive tools / calculators

ROI calculators, self-assessments, and benchmarking tools can turn content into something people actually use. Instead of simply providing information, they help prospects apply that information to their own situation.

That can make these tools particularly valuable in later stages of the buying process: The user isn't just consuming a claim. They're working with their own numbers, requirements, or problems.

Depth and dialogue

Webinar / online event

Live or on demand, a webinar can make sense when a topic requires explanation, demonstration, or discussion. Live formats also allow for questions and direct interaction. The content can then be repurposed afterward as a recording, an article, short clips, or individual answers to frequently asked questions.

In-depth expert content

White paper / report

The white paper doesn't belong in the graveyard.

For original research, technical topics, regulation, standards, benchmarks, or complex decision-making material, a detailed document can be exactly the right format.

The wrong question is: “Do we need another white paper?” The right question is: “Does this topic need a white paper?”

The content model that works: A pyramid

Top: Build trust

Expert content (articles, LinkedIn, podcasts, videos)

Regular, easily accessible, and as discoverable as possible. Creates touchpoints with the brand and demonstrates expertise without demanding personal information for every interaction.

Middle: Support evaluation

Case studies, webinars, tools, reports, and in-depth content

Used selectively and, depending on the value, either open or gated. The primary goal here isn't maximum reach. It's helping prospects make a more concrete evaluation.

Base: Conversion

Product-focused content (demos, trials, consultations)

For prospects who are already deeper into the evaluation process. Now the CTA can become specific: Try the product, book a demo, build the business case, or speak with an expert.

“Content marketing that nobody reads isn't marketing. It's wasted budget with a clear conscience.”

What companies should do now

The principle

Good B2B content isn't automatically short or long. It's useful. It isn't automatically open or gated. The level of access should match the value of the content. And it doesn't become good simply because it was published as a PDF, video, or LinkedIn post.

The format follows the job, not the other way around.

Companies that understand this don't necessarily produce more content. They get more impact from the content that actually has something to say.

Sources: Demand Gen Report (2023), 2023 Content Preferences Survey Report.

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